Refund policy
At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
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Returns are accepted within 7 days of receiving your order.
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Items must be unused, unwashed, and in their original condition with all tags attached.
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Products that are damaged due to misuse, washing, or normal wear and tear are not eligible for return.
Exchanges
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If you receive the wrong size, defective product, or incorrect item, we offer a replacement or exchange subject to availability.
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Exchange requests must be submitted within 7 days of delivery.
Refunds
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
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Shipping charges (if applicable) are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging.
Contact Us
For return, exchange, or refund requests, please contact our customer support team with your order number and details of the issue.